Return Policy – Corkcicletumbler.com
At corkcicletumbler.com, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our return policy makes it simple and straightforward to send items back.
Timeframe for Returns
Products purchased directly from corkcicletumbler.com may be returned within 30 days of the delivery date. Items must be in new, unused condition and returned in their original packaging. Returns requested outside this timeframe may not be accepted.
How to Initiate a Return
To begin the return process, please visit our Returns section on corkcicletumbler.com and follow the instructions provided. You will need your order number and purchase details to submit your request. Once approved, you will receive further guidance on how to complete the return.
Refunds
Refunds are issued to the original form of payment once the returned items are received and inspected. Please allow sufficient time for your return to be processed, as bank and credit card timelines may vary. Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
At this time, corkcicletumbler.com does not process direct exchanges. If you would like a different item, color, or size, you will need to place a new order after your return is refunded.
Damaged or Defective Products
If your item arrives damaged or you receive a defective product, please report the issue through the Returns section on corkcicletumbler.com. Our team will review the details and work with you to provide a suitable solution.
Non-Returnable Items
Certain items, such as final sale products or personalized goods, may not be eligible for return. Any exceptions to our return policy will be clearly stated on the product page at the time of purchase.
